This is version 0.1.2 of the terms of service (ToS). You agree to automatically agree to any updated version.
This terms of service cover the following services provided by ungleich glarus ltd.:
Above are summarised as "ungleich cloud infrastructure" (UCI) and "ungleich hardware" (UH)
All operations taking place on UCI are subject to Swiss Law. Any violations of law will lead to direct termination of the service.
ungleich glarus ltd. reserves the right to terminate services if they violate general accepted ethical standards.
Customers who abuse or who matche the pattern of behaviour of other abusers of our service platform will get a notice of service suspension to the email used in the service subscription. The instances belonging to such customers will be suspended or terminated unless clarified with ungleich glarus ltd. in a written form as guided in our notice within the given time frame.
Customers who fail to meet the clarification requirements from our suspension notice will be banned from the future use of our services.
Our privacy and security policy can be found in the following page.
Network can be used under fair use. ungleich glarus ltd. reserves the right to throttle or suspend the VM for the case of long term excessive use.
ungleich glarus ltd. reserves the right to terminate services that were not paid within its payment due date.
ungleich glarus ltd. reserves the right to terminate customer instances as defined in Legal and Ethical clause of Terms of Service.
All service fees are to be paid in advance.
No refund is available, especially violations of the Terms of Service will not lead to any refund.
ungleich Virtual Machine Hosting, ungleich Chat products including Hosted Matrix Chat and Hosted Mattermost Chat and managed services will not be refunded after the product is set up.
ungleich Gift Cards are not redeemable for cash and only usable within products and services offered by ungleich glarus ag. ungleich Gift Cards cannot be returned for a cash refund and unused associated balances are not transferable.
Virtual Machines are provided with distributed storage backend. Backup is exclusive and can be booked as an additional option.
Data is replicated on multiple servers. Data is not backed up by default, but backup can be added as an additional option.